I just got this, the label roll is what came with the box. My main problem? How it keeps thinking their own label roll is not theirs, and therefore, fails to print clearly on it.
Yes, I keep resetting it, taking the roll out, and putting it back in, etc. The auto-troubleshooting loves to throw me to videos and trite solutions for OTHER label sources. This is their OWN label! Their product can't tell it is the correct label type every time I go to use it. It takes 15 mins of redoing resets until it finally grasps - Oh, this is my company's label! We are good!
ONCE it is working, it does fantastic. I love the barcode and Qcode options. I love how I can modify the label on my pc or phone.
From my programming friend's perspective, the program of the printer is at fault, and the software needs to be corrected. The lack of software recognition needs to be improved.
Otherwise, this is a dandy and wonderful device, helping me organize my move and other projects.