Frequently Asked Questions
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The NELKO PM220 is a thermal sticker printer that prints in black and white. It is designed for labels, stickers, organization, and small business use.
Yes. The NELKO PM220 supports more than simple text labels. With the Nelko app, you can create labels with barcodes, QR codes, tables, icons, and other custom elements for home, office, and small business use.
If the printer is producing blank labels, the label roll may be loaded the wrong way. The labels need to be placed correctly with the printable side facing the right direction, since only the heat-sensitive side will print.
Use genuine compatible label paper for optimal results. If the issue continues, clean the print head with rubbing alcohol, since dust or residue can affect print clarity. Low battery can also affect print quality.
This usually happens when the label size in the app does not match the actual label roll, or when the printer has not correctly detected the label gap. Reinstalling the roll and pressing the feed button once can help the printer recognize the label position properly.
The most common reasons are that the printer is out of paper, the battery is low, or the paper bin cover is open. The indicator light can help you identify the cause: solid red means the cover may be open or the printer is out of paper, while flashing red can mean low battery or an overheated print head.
右と左の矢印を使ってスライドショーをナビゲートするか、モバイルデバイスを使用している場合は左右にスワイプします